Privacy Policy
At DM Beauty World, we respect your privacy and are committed to protecting the personal information you share with us when using our website, placing an order or contacting us.
Information We Collect
We may collect information such as your:
- Name
- Telephone number
- Email address
- Billing and delivery address
- Order and payment details
- Messages, inquiries and customer-service records
- Website usage information collected through cookies or similar technologies
How We Use Your Information
We use customer information to:
- Process and confirm orders
- Arrange delivery
- Communicate about orders and inquiries
- Provide customer support
- Prevent fraud and protect our website
- Improve our products, website and services
- Meet applicable legal and record-keeping requirements
Sharing of Information
We do not sell or rent personal information. We may share only the information necessary to complete an order or operate our website with trusted service providers, including delivery couriers, payment providers, website-hosting services and technical-support providers.
These providers are expected to handle customer information securely and use it only for the service they provide.
Payments
Payment information is handled through the payment methods available during checkout or order confirmation. DM Beauty World does not intentionally store customers’ full card or mobile-money security credentials.
Cookies and Website Analytics
Our website may use cookies and similar technologies to operate the shopping cart, remember customer preferences, understand website activity and improve the shopping experience. Customers may manage cookies through their browser settings, although disabling some cookies may affect website functionality.
Data Security
We take reasonable steps to protect personal information against unauthorized access, loss, misuse or disclosure. However, no online transmission or storage method can be guaranteed to be completely secure.
Data Retention
We retain personal information only for as long as reasonably necessary to process orders, provide customer support, maintain business records and meet legal or regulatory requirements.
Customer Rights
Customers may contact us to request access to, correction of or deletion of their personal information, subject to applicable legal and record-keeping requirements.
Third-Party Links
Our website may contain links to third-party services such as WhatsApp or payment and delivery providers. Their own privacy policies apply when customers use those services.
Changes to This Policy
We may update this Privacy Policy when necessary. Any changes will take effect when the revised policy is published on this website.
Contact Us
DM Beauty World
Ngara, Nairobi, Kenya
Near Equity Bank, opposite Total Petrol Station
Phone/WhatsApp: 0701904410
Email: info@dmbeautyworld.co.ke